Returns

Returns
Our policy lasts 30 days from ship date. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

There are certain situations where only partial refunds are granted (if applicable)


Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 1  day.


patrickm@pedestalexpress.com and send your item to: 8040 NE Day Rd Bldg 6A Bainbridge Island Washington US 98110.

Shipping
To return your product, you should mail your product to:
Pedestal Express
8040 NE Day Rd Bldg 6A
Bainbridge Island Washington US 98110

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.